xbazi Privacy
Policy & Data Protection

1 Introduction

Welcome to the xbazi Privacy Policy. xbazi ("we", "us", "our") is committed to protecting the personal data of every member who registers and plays on the xbazi platform. This Privacy Policy explains what personal data xbazi collects, why it is collected, how it is used, and the rights you have in relation to your data.

This policy applies to all users of the xbazi website at xbazi.app, the xbazi mobile app, and any related services. It should be read alongside the xbazi Terms and Conditions and the Responsible Gaming policy, both of which form part of your overall agreement with xbazi.

By registering on xbazi or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not use xbazi.

2 Data We Collect

xbazi collects two broad categories of personal data: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly to xbazi includes:

• Full legal name and date of birth (required for account registration and age verification).
• Email address and mobile phone number (used for account communication and two-factor authentication).
• Residential address (required for identity verification and regulatory compliance).
• Payment information, including bKash, Nagad, Rocket, or bank account details used for deposits and withdrawals.
• Copies of identity documents such as a National ID card or passport, where requested for verification purposes.
• Any information you provide when contacting xbazi support, including chat transcripts and email correspondence.

Information collected automatically when you use xbazi includes:

• Device information such as device type, operating system, and browser version.
• IP address and approximate geographic location.
• Session data including login times, pages visited, and features used.
• Gaming activity data including bets placed, games played, and transaction history.
• Cookie and tracking data as described in Section 6 of this policy.

3 How We Collect Your Data

xbazi collects your personal data through the following channels:

• Registration: When you create an xbazi account, you provide your name, date of birth, contact details, and payment information directly.
• Identity Verification: When xbazi requests KYC documents, you upload copies of your identification directly through the platform or via the support team.
• Platform Usage: As you use xbazi — browsing games, placing bets, making deposits — data about your activity is collected automatically by the platform.
• Cookies and Tracking: xbazi uses cookies and similar technologies to collect technical and usage data. See Section 6 for full details.
• Support Interactions: When you contact the xbazi support team via live chat or email, the content of those interactions is recorded and stored.
• Third-Party Verification: In some cases, xbazi may receive data from third-party identity verification or fraud prevention services to confirm the accuracy of information you have provided.

4 How xbazi Uses Your Data

xbazi uses your personal data only for legitimate purposes directly related to operating the platform and serving its members. The specific purposes for which xbazi uses your data are:

• To create and manage your xbazi account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• To detect and prevent fraud, money laundering, and other illegal activity on the platform.
• To monitor gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To provide customer support and respond to your queries and complaints.
• To send you important account notifications, including security alerts and transaction confirmations.
• To improve the xbazi platform, fix technical issues, and optimise the user experience.
• To comply with applicable legal and regulatory obligations.

5 Sharing Your Data

xbazi does not sell, rent, or trade your personal data to any third party. However, xbazi may share your data with trusted third parties in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, and banking partners receive the financial data necessary to process your transactions. These providers are bound by their own strict privacy and security obligations.
• Identity Verification Services: Third-party KYC providers may receive copies of your identity documents to assist with verification. These providers are contractually required to handle your data securely and use it only for verification purposes.
• Fraud Prevention Services: xbazi may share data with fraud detection and anti-money laundering service providers to protect the platform and its members.
• Legal Authorities: xbazi may disclose your data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or a valid legal order.
• Technology Partners: Service providers who help xbazi operate its technical infrastructure — such as cloud hosting and analytics providers — may have access to certain data as part of their service. All such providers are bound by data processing agreements.

In all cases where data is shared with third parties, xbazi ensures that appropriate safeguards are in place and that data is used only for the specific purpose for which it was shared.

6 Cookies & Tracking Technologies

xbazi uses cookies and similar tracking technologies to improve the platform experience, keep you logged in securely, and understand how members use the site. A cookie is a small text file stored on your device when you visit xbazi.

The types of cookies xbazi uses are:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to personalise your xbazi experience.
• Analytics Cookies: Help xbazi understand how members navigate the platform so that improvements can be made. Data collected is aggregated and anonymised.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

7 Data Retention

xbazi retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods xbazi applies are:

• Account data is retained for the duration of your active membership on xbazi, plus a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Identity verification documents are retained for the period required by applicable regulatory obligations.
• Support correspondence is retained for up to three years from the date of the interaction.
• Technical and usage data collected via cookies is retained for up to 24 months.

When data is no longer required, xbazi securely deletes or anonymises it so that it can no longer be linked to any individual member.

8 How xbazi Secures Your Data

xbazi takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the xbazi platform.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Strict access controls ensuring that only authorised xbazi staff can access personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing of the xbazi platform and infrastructure.
• Two-factor authentication available for all member accounts.
• Intrusion detection systems and 24/7 monitoring of the xbazi platform for suspicious activity.

While xbazi takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that affects your personal data, xbazi will notify you as required by applicable law and take immediate steps to contain and remediate the breach.

9 Your Privacy Rights

As an xbazi member, you have the following rights in relation to your personal data. These rights are genuine and xbazi is committed to honouring them promptly:

To exercise any of these rights, contact the xbazi support team at [email protected]. xbazi will respond to all valid requests within a reasonable timeframe.

10 Minors

xbazi is strictly an 18+ platform. xbazi does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on xbazi or provide any personal data to the platform.

If xbazi discovers that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on xbazi, please contact the support team immediately at [email protected].

11 Changes to This Privacy Policy

xbazi may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how xbazi uses your personal data, xbazi will notify you via email or an in-platform notification before the changes take effect. Continued use of xbazi after any changes have been published constitutes your acceptance of the updated Privacy Policy.

xbazi encourages all members to review this policy periodically to stay informed about how their data is being protected.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way xbazi handles your personal data, please get in touch with the xbazi privacy team. We are here to help and will respond to all enquiries as quickly as possible.

For responsible gaming support, please visit the Responsible Gaming page. For full platform rules, see the Terms and Conditions.